Electric ZOE can be purchased from Renault's new virtual showroom

Groupe Renault UK has launched a new online Virtual Showroom where customers can be guided around selected Renault and Dacia vehicles, including the new electric ZOE.

Three online services launched by Renault mean that potential customers can still browse and go through the entire purchase process at a time when they are unable to visit their dealership.

When visiting renault.co.uk and dacia.co.uk, customers will be invited to view a particular model in a live virtual tour with the help of dedicated staff, able to introduce a static vehicle and conduct a detailed walkaround of their chosen vehicle.

The Virtual Showroom arrives alongside the Dacia Buy Online system, which allows customers to complete the full buying journey – including finance approval – from home, as well as Renault and Dacia’s new Remote eSign portal, which enables the buyer to complete and sign finance documents remotely.


The Renault and Dacia gurus have real cars on hand so buyers can see exactly what they are like without the need to leave the safety and comfort of their home. The models available to view online from the Renault range are the All-New Clio, All-New Captur, Kadjar and New ZOE, while the award-winning Sandero and Duster models are available from the Dacia range.

If the customer has any questions for staff, it can all be dealt with there and then, just like being shown around a new car in a physical showroom. All of the features of each car can be fully explained, from guiding through the advanced Easy Link infotainment system of All-New Clio to how to put the zero-emissions-in-use New ZOE on charge, or slide the rear seats of the practical All-New Captur.

A range of useful and real-life props are also on hand that will enable potential buyers to see just how much fits in the boot of a particular car, for instance, to see how a car adapts to life’s challenges, be it golf clubs or a push chair in the boot, or general items that can fit into a car’s stowage areas.

The Renault and Dacia Virtual Showroom is open from midday to 8pm Monday to Sunday, at the most convenient times when buyers are most likely to be browsing for a new vehicle online.

If, when visiting the website, staff are busy with another customer, a slot can simply be booked for a later time when convenient for the customer so they can go about their day as normal without having to join a queue.

The demonstrations are all taking place in a dedicated facility with limited staff who are following stringent measures and processes that go above and beyond the official requirements of staying safe with regards to hygiene, personal protection and social distancing.