New guidance on safer travel and transport operations


The Department of Transport has released guidance on how passengers should make journeys safely during the next phase of the pandemic.

It urges people to consider cycling, walking or driving to help ensure there is enough capacity for those who need to travel on public transport to do so safely. Even as public transport begins to revert to a full service, the two-metre social distancing rule would only leave effective capacity for one in ten passengers on many parts of the network.

For those who have to use public transport, the guidance for passengers on how to travel safely recommends:

- keeping 2 metres apart from others wherever possible
- wearing a face covering if you can
- using contactless payment where possible
- avoiding rush hour travel where feasible
- washing or sanitising your hands as soon as possible before and after travel
- following advice from staff and being considerate to others

All transport operators have been issued guidance on ensuring stations and services are regularly cleaned, making clear to passengers how to stay two metres apart where possible in stations, airports and ports, and to ensure routes for passengers are clearly communicated to avoid crowding. The government’s guidance also sets out steps operators should take to provide safe workplaces and services for their staff and passengers across all modes of private and public transport.

To help reduce pressure on the transport network so there is space for social distancing where possible, the Transport Secretary has spoken to train and bus operators and local authorities to ensure they increase the number of available services over the coming weeks.

Transport Secretary Grant Shapps said: "Transport operators and staff have been working hard to ensure that people who need to get to work are able to do so, including crucial NHS workers and all those on the frontline of the fight against the virus.

"Alongside the cycling and walking revolution we are launching, and clear guidance to passengers and operators published today, we can all play our part by following the advice and reducing pressure on public transport.

"If we take these steps, all those who need to use public transport should feel confident that they can do so safely, with the space to maintain social distancing as far as possible."