AA and Uber embark on three-year SMR partnership


The AA and Uber have launched a three-year partnership which will see drivers who use the Uber app across the UK access to servicing, repairs and MOTs via the AA’s dedicated service, maintenance and repair platform.

Leveraging the acquisition of Prestige earlier this year, the AA has integrated its proprietary UNITY system into the technical business, offering customers including drivers who use the Uber app access to more than 1,000 AA approved garages across the UK, as well as automotive industry support for vehicle recall campaigns, SMR and onsite technical support for OEM partners.  

Uber driver partners will be able to access AA roadside services and SMR capability via a unique API integration with the existing Uber Driver app. This is part of a new Uber Pro loyalty programme, which recognises partner drivers for their commitment and high-quality service.
Simon Breakwell, AA Chief Executive Officer says: “The AA is putting Service and Innovation at the heart of what we do. This unique cutting-edge partnership combines those two elements.

“Our partnership with Uber goes beyond our core breakdown offering and into whole vehicle cover with a comprehensive service, maintenance and repair package for partner drivers.

“We are making significant progress on our strategic plan and are building operational momentum across the AA, including our strategic partnership with Admiral as well as the launch of Smart Breakdown in Q4. The Uber partnership gives us more momentum."