EV installer code to protect consumers as EVHS closes

After the Electric Vehicle Homecharge Scheme (EVHS) closes on 31 March, the Electric Vehicle Consumer Code for Home Chargepoints (EVCC) can be used to guarantee installers are competent, the Renewable Energy Assurance Limited (REAL) has said.

Currently, the EVHS, administered by The Office for Zero Emission Vehicles, gives eligible electric vehicle (EV) owners grants of up to £350 towards the cost of installing a new home chargepoint. For homeowners to receive this grant money, EVHS also requires that the chargers are installed by authorised, competent installers, which in turn means that they have assurance of certain standards and service.
 
Once EVHS closes on 31 March most homeowners will no longer be eligible for a grant to reduce the cost of their charger installation. The result will be that competent installers carrying out high quality work will be more difficult to identify.
 
To plug this gap, homeowners looking for high standards of service and guarantees of consumer protection should contact an EVCC member installer. The full list of EVCC members can be found here: https://www.electric-vehicle.org.uk/consumers/find-an-evcc-member
 
The service homeowners receive from EVCC member installers includes: a site survey to determine the best location for a new charger; a fair contract, with all the relevant protections; a guarantee that they will not be pressured into a sale; and help from EVCC to resolve any complaints quickly should something go wrong. Find out more on EVCC’s website: https://www.electric-vehicle.org.uk/
 
Virginia Graham, Chief Executive of Renewable Energy Assurance Limited (REAL) said:
 
“Once EVHS closes to most homeowners on 31 March it will be much more difficult to identify competent installers. But, by choosing an EVCC member to carry out your work, you’ll get peace of mind - because we ensure our members are well-qualified, committed to consumer protection and, should anything go wrong, we are here to help.
 
“Anyone looking for high standards of service and cast-iron guarantees of consumer protection should contact an EVCC member.”

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